These Storefront Seller Terms apply, in addition to the Terms of Service, when a workspace sells through a storefront built with Sonaris.
1. You are the seller
1.1 Every sale on your storefront is a contract between you and your customer. Sonaris is not a party to it and does not act as your agent. You are responsible for your products and services, descriptions, prices, taxes (including VAT), delivery, cancellations, returns, refunds, guarantees, customer service and complaints, and for complying with consumer and distance-selling law.
1.2 You must show your business identity on your storefront: your legal name, a geographic address, an email address, and your company and VAT numbers where you have them. Sonaris asks for these before your storefront can take payments, and shows them at checkout and in order confirmations.
1.3 Before your storefront can take payments you must publish your own terms of sale, privacy notice, delivery information (if you ship goods) and returns and refunds policy. Sonaris provides starter text to help you. It is a starting point only, not legal advice. Review it and change it for your business.
2. Payments
2.1 Online payments are taken by your own Stripe account, connected through Stripe Connect. You must complete Stripe's onboarding, and you are bound by Stripe's terms. Stripe pays you out on its own schedule and charges its processing fees to your account.
2.2 Sonaris does not receive, hold, transfer or release your customers' money. Sonaris charges no fee on your sales unless a fee is shown to you before you connect Stripe. Any fee is collected by Stripe as an application fee.
2.3 Refunds are paid from your Stripe balance. Card disputes and chargebacks are between you, your customer and Stripe, and you answer them in your Stripe Dashboard.
3. Your customers' data
You are the controller of the personal data of your storefront customers and visitors, and Sonaris processes it for you under the Data Processing Agreement. You must tell customers how you use their data (your storefront privacy notice), obtain any marketing consent you rely on, respond to their rights requests (Sonaris provides export and deletion tools to help), and decide how long to keep their data, subject to your tax and accounting obligations.
4. Analytics and cookies
If you add analytics to your storefront, Sonaris loads it only after a visitor accepts it in the cookie banner. You are responsible for describing your use of cookies in your privacy notice.
5. What you may sell
You must follow the Acceptable Use Policy and Stripe's restricted business list. We may unpublish a storefront that sells prohibited items or that receives credible complaints, and we will tell you why.
6. Territories
At launch, storefronts are intended for sellers established in the United Kingdom. If you sell to consumers in other countries, you are responsible for complying with their laws.